Privacy Policy

Last updated: January 15, 2025

Our Commitment to Privacy

At CollabTask, we believe privacy is a fundamental right. This policy explains how we handle information in our unique architecture where you own and control your data.

The CollabTask Difference

Unlike traditional SaaS applications, CollabTask operates on a fundamentally different model:

  • Your Data, Your Database: Your project data is stored in your own Supabase account or on your own servers, not in our systems.
  • Zero Access: We cannot access your project data, tasks, or user information.
  • No Data Mining: We don't analyze your usage patterns or sell your information.

Information We Collect

Website Visitors

When you visit our marketing website (collabtask.org), we may collect:

  • Basic analytics data (page views, referrers) via privacy-focused analytics
  • Information you provide through contact forms
  • Technical information like IP address and browser type for security purposes

Service Customers

If you purchase our Guided Implementation or support services, we collect:

  • Contact information (name, email, company)
  • Billing information (processed securely through Stripe)
  • Service-related communications

Your CollabTask Instance

Important: We do not collect, store, or have access to any data within your CollabTask application. This includes:

  • Your projects, tasks, and comments
  • Your team members and their information
  • Your usage patterns or analytics
  • Any files or attachments you upload

How We Use Information

Marketing Website Data

  • To improve our website and user experience
  • To respond to your inquiries and provide support
  • To send service-related communications (if you're a customer)

Customer Service Data

  • To provide the services you've purchased
  • To process payments and send receipts
  • To provide technical support when requested

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

  • Service Providers: With trusted third parties who help us operate our business (like payment processors)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition (with notice to you)

Your Rights and Choices

You have the right to:

  • Access the personal information we have about you
  • Correct or update your information
  • Delete your information (subject to legal requirements)
  • Opt out of marketing communications
  • Export your data in a portable format

Data Security

We implement appropriate security measures to protect your information. However, the beauty of the CollabTask architecture is that your most sensitive data (your actual work) is stored in your own secure environment, not ours.

International Data Transfers

Our marketing website and services are operated from the United States. If you're located outside the US, your information may be transferred to and processed in the US.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our practices, please contact us at:

  • Email: privacy@collabtask.org
  • Address: [Company Address]

Remember: You Own Your Data

The most important thing to understand is that with CollabTask, your project data lives in your own database account. We built it this way specifically to give you complete control and privacy over your most important information.